Get Help
How to get help
If you need help from our foodbank there are a few simple steps to follow.
1. Phone Help Through Hardship…0808. 202 2138
This is a free phone number open Monday - Friday 9am-5pm.
Here you will be offered help and support. If a food voucher is needed, they will give you a code and the voucher will be sent to the foodbank.
2. If you cannot get through to Help Through Hardship, you can come to the Foodbank where are on site CAB agent or the Foodbank staff will be able to issue you with a voucher.
3. The food parcel will then be prepared for you.
Please bring carrier bags with you
The most important step is to get a foodbank voucher.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.